Privacy Policy

This Privacy Policy explains how taxonoskills.sbs (Kabushiki Kaisha (K.K.)) collects, uses, stores, and shares personal information in connection with our website and SaaS services (including demos/trials that may involve employee/HR data). We publish the matters required to be made available to individuals under the Act on the Protection of Personal Information (Act No. 57 of 2003), Article 32 (Matters concerning disclosure of retained personal data).

1) Personal information we may collect

• Account and contact details (name, company, email, phone, role).
• Service content you upload or enter (may include employee/HR data if provided by your organization for demo/trial).
• Billing/contract details (plan, invoices, tax information where applicable).
• Support communications and records.
• Device/usage data (IP address, identifiers, logs, cookies, page events).

2) Purposes of use

• Provide, operate, secure, and improve the website and SaaS.
• Account administration, authentication, and customer support.
• Contracting, billing, and compliance (including fraud prevention).
• Product communications and marketing emails where you opt in, with an unsubscribe method compliant with the Act on Regulation of Transmission of Specified Electronic Mail (Act No. 26 of 2002).

3) Cookies, analytics, and external transmissions

We may use cookies/SDKs for site functionality, analytics, and security. Where information from your device is transmitted externally (e.g., analytics/measurement), we provide an advance confirmation opportunity via notices (including an External Transmission / Cookie Notice) in accordance with the Telecommunications Business Act (Act No. 86 of 1984), Article 27-12. If cookie identifiers or similar “personal related information” are provided to third parties and it is expected the recipient may obtain it as personal data, we handle consent/confirmation as required by the Act on the Protection of Personal Information (Act No. 57 of 2003), Article 31 (Restrictions on Third-Party Provision of Personal Related Information, etc.).

4) Sharing and subprocessors

We may share personal information with service providers acting on our behalf (e.g., cloud hosting, email delivery, analytics, customer support tooling, security monitoring) and with professional advisors where necessary. We require appropriate contractual and security controls.

5) Cross-border transfers

Some vendors may process data outside Japan (e.g., global cloud infrastructure). Where we provide personal data to a third party in a foreign country, we implement measures and provide information/obtain consent as required by the Act on the Protection of Personal Information (Act No. 57 of 2003), Article 28 (Foreign provision to a third party located outside Japan).

6) Security, retention, and deletion

We use reasonable organizational, technical, and physical safeguards (access controls, encryption in transit where applicable, logging, and vendor management). We retain personal information only as long as necessary for the purposes above and applicable legal/contract requirements, then delete or anonymize it.

7) Your rights and how to contact us

You may request access, correction, deletion, cessation of use, or suspension of third-party provision for your retained personal data, and you may withdraw marketing consent at any time. We will verify your identity and respond within a reasonable period.

8) Business operator (contact)

9) Changes to this policy

We may update this policy from time to time. The “Last updated” date shows the latest revision.